How much are the consultation fees?
Your informed financial consent is important to us. Our administrative team can notify you of the consultation fees when booking your appointment and our current fee schedule detailing your expected out-of-pocket expense will be included with your initial appointment details.
Can I be bulk billed?
This is a private practice and bulk billing is not available.
Are the fees for video telehealth consultations the same as in-person consultations?
Yes, video telehealth consultations are subject to the same fees as in-person consultations and are eligible for equivalent Medicare rebates with a valid referral.
How can I pay for my consultation?
Payment is required on the day of service and can be made in person, over the phone or online by cash, debit or credit card (VISA® or MasterCard®).
How do I claim my Medicare rebate?
Medicare and Department of Veterans’ Affairs (DVA) card holders are eligible for a rebate with a valid referral. For your convenience, Medicare and DVA claims are lodged on your behalf at the time of payment and the rebate will be paid directly to your nominated bank account. Alternatively, you may submit your claim online through the myGov website or the Express Plus Medicare mobile app, by mail or in person at your nearest service centre.
Does my private health insurance cover the consultation fee?
No, private health insurance does not cover medical services provided out-of-hospital and which are covered by Medicare. These include consultations with specialists in their rooms, diagnostic imaging and other tests.
Is there a cancellation fee?
Notice of at least two business days is required when rescheduling or cancelling an appointment.
Please note that a fee equivalent to 50% of the applicable consultation fee is payable for appointments rescheduled or cancelled with insufficient notice or in the event of non-attendance.