Appointments can be made by calling 03 9326 3066 or request an appointment online and a member of our team will get back to you.

In-person consultations are available at the Malvern clinic on Tuesday between 9:00am and 12:30pm and in North Melbourne on Thursday between 8:30am and 12:30pm. Telehealth appointments are scheduled on Monday between 8:30am and 1:00pm. 

Please note that appointments are not available outside of these consultation times.

A valid referral from a general practitioner or specialist is required to claim a Medicare rebate. Referrals from general practitioners are valid for 12 months, while referrals from specialists are only valid for three months. Indefinite referrals are not accepted by this practice and are only valid for 12 months.

An initial consultation cannot be scheduled before your referral has been received. Referrals and investigation results can be securely uploaded here. 

Transmission of confidential health information by email is not recommended.

Consultations are available at conveniently located clinics in Malvern and North Melbourne. Patients can be seen at either site to accommodate urgent referrals and minimise delays for review appointments. Let us know your preferred clinic when booking your appointment.

Directions and site specific information, including public transport, car parking and accessibility, is provided in this website. To assist in planning your trip, up-to-date travel information can be found at the VicTraffic and Public Transport Victoria websites.

Please plan your journey to allow additional time for traffic congestion, transport cancellations and parking your vehicle.

Yes, appointment confirmation is required. When booking your appointment the details are emailed to you for your reference. One week prior to the appointment a courtesy SMS reminder is sent requesting confirmation. Reply ‘YES’ to the SMS reminder to confirm attendance. 

Should you need to cancel or reschedule, please contact reception at least two business days prior to the appointment.

We understand that your availability may change due to unforeseen circumstances but ask for your consideration when changing appointments to ensure other patients can access medical care. Notice of at least two business days is required when rescheduling or cancelling an appointment. 

Please note that a fee equivalent to 50% of the applicable consultation fee is payable for appointments rescheduled or cancelled with insufficient notice or in the event of non-attendance.

Referral forms for blood tests and imaging studies required before your next appointment are provided at the end of each consultation by SMS and/or in hardcopy. These are valid for 12 months from the date of issue. If you are unable to locate a request form or it has expired, contact our administrative staff. 

Please note that a fee of $25.00 is applicable for reissuing investigation referral forms.

Prescriptions for the medications required to treat your endocrine condition are provided during your consultation with sufficient quantities to last until your next planned review. These are valid for 12 months from the date of issue and most medications can also be prescribed by your general practitioner. Should you misplace your prescription or find that you are going to run out of your medication, contact our administrative staff to bring your next scheduled consultation forward. 

Please note that prescriptions are not provided without an appointment.